FREE SHIPPING ON ALL ORDERS OVER R400

Frequently Asked Questions

DIGITAL DOWNLOADS

 

WHEN I PURCHASE A PRINTABLE, WHAT AM I BUYING?

You are purchasing a digital file and no physical product will be shipped. After purchase you will be able to download the PDF file to your computer for printing at home or at a professional printing company. Please remember that this file is for personal use only. After purchasing the file you can print it as as many time as you like.

 

CAN I USE THE DIGITAL DESIGN FOR ANOTHER PRODUCT OR DESIGN?

No, the designs purchased are only for personal use. Commercial use if forbidden. If you are interested in purchasing a commercial license, please contact us.

 

SHIPPING

 

WHAT IF I AM UNHAPPY WITH THE PRODUCT?

Should you be unhappy with your purchase, please e-mail us within 5 days of receipt of the order. We will gladly arrange for a full refund or exchange, provided the order is returned, unused and in it’s original packaging. Shipping costs will not be refunded.
PLEASE NOTE that downloadable, customised or personalised orders may not be refunded or exchanged.

PACKAGING

Each item is carefully packaged to ensure it reaches you in perfect condition. If you would like to have the item gift wrapped, let us know to arrange this free service.

DELIVERY

Orders will only be processed on receipt of full payment.
Free collection can be arranged at our studio in Centurion.
Orders ship within 2-5 working days within South Africa only.
Delivery is done by courier. Shipping times vary, but are generally 2 – 3 days.

PAYMENT

 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We work through Payfast to accept payments.

 

COPYRIGHT

All images, designs and/or design layouts are created by and for Deerly Studio. Please give proper recognition to Deerly Studio in respect of any and all images, designs and/or design layouts when publishing such images, designs and/or design layouts on any platform, whether in print or digital (including all social media platforms).

All images, designs, designs layouts may be downloaded strictly for personal use. Commercial use of any and all images, designs and/or designs layouts is strictly forbidden. If you’re interested in purchasing a commercial license, please contact us.

Copyright 2015-2017 Deerly Studio.